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Consultation open for South West Tourism Data Hub

Following a rigorous procurement process, Acorn T-Stats has been formally appointed to deliver a Feasibility Study for the creation of a sustainable Tourism Data Hub for the Heart of the South West Local Enterprise area of Devon and Somerset. The project is funded by the Heart of the South West LEP with Destination Plymouth acting as lead body.

Acorn T-Stats specialises in statistical data in relation to tourism; specifically the collection and analysis of visitor economy.

Acorn T-Stats are experts in tourism research and statistics, with experience across the UK and overseas developing statistics databases for regional and national tourism organisations to ensure robust decision making for policy, planning, marketing, promotion and regulation of the visitor economy.

The aim of the Tourism Data Hub will be to provide Destination Management Organisations (DMOs) and wider tourism and hospitality businesses with consistent, robust, and valuable data insights into consumer and business behaviours, enabling more efficient market targeting and product development to drive recovery in a post-COVID world. 

The objectives of the Tourism Data Hub include giving businesses access to real-time data on indicators such as visitor arrivals and spend, visitor demographics, hotel and transport capacity and forward bookings. It will help businesses to spot the gap between actual performance and market potential, allowing them to make informed decisions. 

The project will be delivered in two phases. This initial phase one will deliver a Feasibility Study, report and recommendations, which will inform the progress of the project to phase two later in the summer. 

Amanda Lumley, Chief Executive of Destination Plymouth, said: “We are excited to have Acorn T-Stats on board as we commence the first phase of this project, which we hope will be game changing in terms of providing accurate, real time and forecasting data for our tourism businesses and related organisations in the region. We hope that all tourism organisations will take advantage of the opportunity to shape how this can work to help drive profitability and business growth going forwards.”

Acorn T-Stats will be engaging with tourism organisations, local authorities and businesses across Devon and Somerset as part of a consultation process during April and May. It is crucial to understand what insights our businesses need and can provide in order to drive growth and productivity across the sector as a key part of the feasibility process. 

David Ralph, CEO of the Heart of the South West LEP, said: “It’s fantastic to see the progress happening on the Tourism Data Hub, with Acorn T-Stats officially appointed to deliver the feasibility study for this valuable work. The Data Hub will help drive productivity and boost business performance across the region, supporting the growth of our tourism sector.”

This project will join up data in the region for the first time, providing huge opportunity for the tourism and hospitality sectors. Make sure you have your say so we can deliver the best results for your business and our region. 

If you are interested in contributing to the consultation process, please sign up here. 

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      David Ralph

      Chief Executive

      David Ralph started as Chief Executive of Heart of South West LEP at the beginning of June 2018. Previously, he had spent 5 years as CEO of the Derby, Derbyshire, Nottingham, Nottinghamshire (D2N2) LEP from 2013 where he oversaw the development of the D2N2 Strategic Economic Plan and sector strategies, 3 Growth Deals with HM Government to deliver a £1billion capital investment programme, securing and implementing £200m ESIF programme, the Derby and Nottingham Enterprise Zone, the D2N2 Skills Deal and Time for Innovation programme, community fund and led the executive team to develop the HS2 East Midlands hub. He was also closely involved in the proposed North Midlands Devolution Deal and one of the key architects in establishing the Midlands Engine, chairing the officer steering group. Whilst in this role David was a NED of the Nottingham Enterprise Zone, and Marketing NG, the Outer Estates Foundation and a Governor of Nottingham College and on the advisory Board of Nottingham Business School.

      Before the East Midlands, David was CEO of the Have Gateway Partnership working closely with local stakeholders including the ports of Felixstowe, Harwich and Ipswich and BT Adadastral Park across Suffolk and Essex and prior to that was Chief Exec of the Barton Hill New Deal for Communities programme in Bristol and the Nelm Development Trust in Norwich.

      David is a keen sailor, walker and trail runner.